We believe in offering you the luxury of hassle-free returns.
✅ Return Eligibility:
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Items can be returned within 7 days of delivery.
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Returned products must be unused, unwashed, and in original packaging with all tags intact.
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Product categories like cosmetics, personal care, undergarments, jewelry, or custom-made products are non-returnable.
🔁 Exchange Policy:
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Exchanges are allowed only for damaged, defective, or wrong products.
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Please contact us within 48 hours of delivery in such cases, with photos of the issue.
💳 Refunds:
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Refunds are initiated once the product is received and quality-checked.
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Refunds are processed to the original payment method within 5–7 working days.
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COD orders will be refunded via bank transfer or store credit.
🔄 Return Process:
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Email us at aallluxuryyouneed@gmail.com with your Order ID and issue details.
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Our support team will guide you through the return pickup or self-ship process.
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Once approved, your refund/exchange will be processed.